Freight broker AI
AI for freight brokers who would rather move freight than type
Grakken is an AI assistant for the whole freight brokerage desk. It drafts the reply to the shipper, prices the lane, bids the load, enters the order and makes the check call, so a small team can work like a much bigger one.
Where a broker's hours go, and what Grakken takes
- Shipper and prospect emails. Every reply is drafted in your voice before you open it.
- Quotes and RFQs. Lanes are priced on live DAT rates with your quoting rules on top.
- Shipper portals. Every bid board in one list, priced and quoted from the row.
- Rate confirmations. Read from the PDF, photo or email and typed into your TMS.
- Check calls. The AI calls the driver and writes the answer on the load.
A freight brokerage AI that learns how you work
Grakken learns from your sent mail and from every correction you make. Pick your own voice or a proven sales method, set your margin rules once, and it applies them to every quote.
Your accounts stay yours. You connect your own mailbox, DAT and portals; Grakken works inside them and never takes them over.
For brokers, carriers' reps and the people behind them
Account reps get their mornings back. Carrier reps cover loads faster because the truck is posted on DAT from the same row as the bid. Managers see every load, call and margin in one place.
Questions
Can AI really help a freight broker?
Yes, on the repetitive work: drafting emails, pricing lanes, re-typing rate cons, logging into portals and making check calls. Grakken does those so brokers spend the day on shippers, carriers and margin.
Does Grakken work with DAT?
Yes. Lanes, RFQs and bid board loads are priced from your own DAT account, and you can post trucks on DAT from Grakken.
Will the AI send emails without me?
You decide. Grakken drafts replies for you to review, and sequences you set up send on the schedule you choose.
Is it for small brokerages?
Yes. Grakken is built so a small team can handle the volume of a larger one.
See it on your own freight
A short demo on your lanes, boards, inbox and warehouse.
Book a demo