Shipment tracking
The check calls make themselves
Every load on one live board. Email the carrier, have the AI call the driver, or call yourself, and the answer is written back on the load on its own, with MacroPoint tracking alongside.
Automated check calls by AI
Grakken Dispatch calls the driver, asks where the truck is and when it will arrive, and hangs up politely. What the driver said lands on that load, with the time.
Real-time shipment visibility for the whole team
- One live board for every load in transit.
- Carrier emails read and their updates written back.
- Every call on record: recorded, transcribed and recapped.
- MacroPoint tracking feeding the same board.
Fewer missed updates, fewer angry shippers
When every update is written down the moment it comes in, the shipper's "where is my truck?" email gets an answer in seconds.
Questions
What is an automated check call?
A call to the driver made by AI instead of a person, asking for location and ETA, with the answer saved to the load.
Does it work with MacroPoint?
Yes. MacroPoint tracking feeds the same live board.
Are calls recorded?
Yes. Calls and texts are recorded, transcribed and recapped.
See it on your own freight
A short demo on your lanes, boards, inbox and warehouse.
Book a demo